QUALITY IMPROVEMENT AND PROCESSES TEAM PAGE

LEADER: Joyce Green

MEMBERS: Angela Freeman, Dan Scango, Samantha Cole, Justin Hydrick, Karen Hammond, Kristian Graves, Jack Hydrick

RESPONSIBILITIES:

  • Patient flow strategy
  • Billing and payment improvement strategy
  • Evaluate all prodecure processes
  • Evaluate patient call-in\call-back procedures
  • Evaluate patient phone Q&A
  • Evaluate all quality improvement processes
  • Evaluate all patient complaints and outcomes
  • Others as assigned by Office Manager or Partners

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